Contact information
Contact Information
At Vantares, we believe in offering excellent customer service and making it easy for you to get in touch with us. Whether you have a question, need assistance with an order, or simply want to know more about our products, we're here to help!
How to Reach Us
We offer two convenient ways for you to contact our team:
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Email:
The fastest way to reach us is via email at info@vantares.eu. Our customer support team is available to assist you with any inquiries you may have. We aim to respond to all emails within 1-2 business days. Please include as many details as possible in your message to help us assist you more efficiently. -
Contact Form:
Alternatively, you can get in touch with us using the Contact Form located in the navigation bar of our website. Simply visit our site and click on the "Contact" link to fill out the form with your query. Once submitted, our team will respond to your request as quickly as possible.
Our Commitment to You
At Vantares, we value your time and aim to provide quick, helpful, and accurate responses. Whether you're asking about product details, shipping inquiries, or need support with an order, we are here to assist.
Please note that we do not offer support through social media platforms at this time, so using the email or contact form is the most effective way to get in touch with us.
Business Hours:
Our customer service team is available during the following hours:
- Monday to Friday: 9 AM – 5 PM (CET)
- Saturday and Sunday: Closed
If you reach out outside of business hours, we will get back to you as soon as possible on the next business day.
We look forward to hearing from you and assisting you with all your makeup and beauty needs!